Senior Technical Product Manager - Rider Operations
Job Description:
Zoox is getting ready for commercial service. We’re looking for a Product Manager to steward a suite of tools for our Rider Operations. In this role, you will uncover and prioritize problems getting in the way of our operator's goals. You will collaborate with a cross-functional team to ideate, design, prioritize, and deliver successful solutions.
Rider Operations mission is to ensure riders feel informed, secure, and valued throughout every interaction with Zoox, before, during, or after a ride. They combine traditional customer service and specialized real-time support during time-sensitive situations such as emergencies. As a Technical Product Manager, you will advocate for and serve the needs of internal operators, riders, and first responders.
