Senior Manager, IT Services & Support

As a Senior Manager of the IT Client Services team you will provide strategic guidance to the team supporting the future growth of Zoox. You will create and mature processes and standards within the team and drive projects to improve the user experience and team efficiency. You will also be involved in strategic planning and implementation, as it pertains to Client Services. In addition, the Senior Manager is responsible for conducting performance reviews and evaluating work and progress.  You will mentor subordinates on administrative policies and procedures, technical problem resolution, and prioritization methods. This role requires an individual to have exceptional problem-solving, communication, and leadership skills.